PetBacker has expanded our marketing program to collaborate with well known brands to bring you more leads. Through this program, customers are offered a discount on their booking. This discount will be reflected as an additional service fee on top of your existing service fee rate, example

10% discount to customer

25% is your existing service fee rate (*depend on your service fees)

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35% total fee to be deducted from total booking

You will be informed before you quote if a lead is via our collaboration partners as well as the percentage of the discount. Should you agree to accept the lead, please ensure that your final quote is sufficient to cover the excess fees.

To ensure PetBacker and our Partner's reputation, we strongly discourage any cancellation of collaboration jobs as a 10% cancellation fee will be applicable to you should you cancel after payment is made.

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What are the terms of use?